We have a good knowledge of shipping routes and chooses the convenient shipping path which makes the delivery faster. considering the far shipping, we offer 6 shipping ways: DHL, FEDEX, UPS, TNT, EMS AND AIRMAIL. We deliver to addresses in the UK and a range of countries worldwide.
- Shipping Time:
|Shipping Method|| Region ||Delivery Time(business days)||Peak Season Delivery Time(business days)|
|Super Saver Shipping|| United States, United Kingdom ||5-10||7-20|
|Canada, France, Spain, Germany, Netherlands, Spain, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-15||10-25|
|Brazil, Russia, Italy, Argentina, Chile, Mexico||15-35||20-45|
|All Other Countries||10-25||15-35|
|Latin America (excluding Brazil)||7-15|
|All Other Countries||5-8|
|Expedited||Worldwide (excluding Russia and Brazil)||3-5|
You can choose your preferred shipping method on the Order Information page during the checkout process.
Orders placed before 4 pm are usually dispatched on the same day. Special Delivery items are guaranteed to arrive at their destination at 1 pm on the next working day. We also offer all orders for delivery on Saturday and Sunday.
Before enjoying easy exchange & return policy, you must contact us for shipping address before sending the items back. All items sent back to us must be in their original condition i.e. unworn, unwashed, with all tags attached.
Please confirm the color, size and style when placing your order according to pictures we offer. After receiving our products, if you are not satisfied with color or size, but not quality problems, exchange or partial refund of purchase amount are available. Return shipping is at buyer's expense. As to quality problems or mistaken version, please take photos of the items and send them to us. We take full responsibility if quality problems are concerned.
If you would like to exchange items for a different style or request refund, please inform us the tracking number after the items are being shipped back. Once we receive your package, we will ship the item you reorder or refund your payment.
If you have any questions about returning your products, please contact us!
No return or exchange under these situations:
We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
We do not accept items that are unauthorized, packaged incorrectly, or improperly insured.
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8 hours after orders placed, so we are not always able to cancel an order after it is placed. Your understanding is appreciated. Cancellation requests after the order have been dispatched are treated in accordance with our return policy.
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